Privacy Policy

This privacy policy describes how calspasnorthconway of 1462 East Ninth Street Pomona, California 91766 in the United States-based affiliates and subsidiaries (collectively, "calspasnorthconway") may handle and use personally identifiable information ("PII") you submit directly or indirectly to calspasnorthconway, whether through your use of any calspasnorthconway website (each, a "calspasnorthconway Website"), your offline submission of PII to calspasnorthconway, your submission of PII to one or more third parties for transmission of the same to calspasnorthconway, your direct messages through social media to calspasnorthconway, or otherwise. calspasnorthconway encourages its users to visit our website and read our Privacy Policy from time to time as we revise and make changes without notice and at our sole discretion.

The purpose of this privacy policy is to help you make an informed decision about whether to use or continue using any calspasnorthconway Website, whether to submit PII to calspasnorthconway, and to exercise your choices with respect to your PII. If you do not agree to any of the terms of this privacy policy, please do not use any calspasnorthconway Website or otherwise submit your PII to calspasnorthconway.

You can browse parts of each calspasnorthconway Website without telling calspasnorthconway who you are. If you choose to provide calspasnorthconway with PII, you consent to the storage and use of that information pursuant to this privacy policy.

What Information calspasnorthconway May Collect

calspasnorthconway may collect any of the following information regarding you:

Personal Information
calspasnorthconway may collect personal information that can be used to identify you (i.e., PII). As used herein, PII may include, without limitation, your name, email address, mailing address, telephone number, and any other information that could be used to identify you, your ordering history with calspasnorthconway' products or services, and your shopping preferences.
Non-Personal Information
When you visit a calspasnorthconway Website, calspasnorthconway may collect non-personal information such as your browser type, the identity of your internet service provider, your computer's operating system, the URL of the previous website you visited, and the IP address of the computer you are using. While none of this information standing alone can be easily used to identify you, it may be combined with PII you provide to calspasnorthconway.
Cookies
When you visit a calspasnorthconway Website, calspasnorthconway may send a small text file to your computer called a "cookie" that identifies your browser to calspasnorthconway' server. Many web browsers automatically accept cookies, but as part of the functionality within your browser you usually can choose to decline to accept cookies if you prefer. Any cookie sent to your computer by calspasnorthconway in connection with your use of a calspasnorthconway Website does not give calspasnorthconway access to your computer or to any PII. If you disable your browser's ability to collect cookies from calspasnorthconway, certain portions of each calspasnorthconway Website may not work properly during your visit to that website.

What calspasnorthconway May Do With Information It Collects

How calspasnorthconway may use your PPI:

calspasnorthconway May Use The PII You Provide For Any Of The Following Reasons:

To contact and communicate with you regarding your use of a calspasnorthconway Website
To respond to your questions
To process a request you may make for information or materials
To provide you with promotional information respecting products manufactured and/or distributed by or services offered by calspasnorthconway, its affiliates, and/or its partners
To assist you with products you have acquired through calspasnorthconway and/or to provide you with warranty services respecting such products
To contact you for market research purposes, including, without limitation, the potential customization of a calspasnorthconway Website according to your interests
To improve a calspasnorthconway Website, to improve calspasnorthconway' products and services, and to provide the products, services, and customer support you may want
For internal record keeping
To contact you for market research purposes, including, without limitation, the potential customization of a calspasnorthconway Website according to your interests
To compile statistical records and other aggregate data about usage of a calspasnorthconway Website in a way that does not personally identify you but that allows calspasnorthconway to more effectively facilitate the promotion of its products and services to appropriate target audiences. calspasnorthconway may hire third parties to help it collect and analyze such statistical data, and calspasnorthconway may share such data with third parties for this purpose.

How calspasnorthconway May Use Non-Personal Information And Cookies

calspasnorthconway may compile data regarding your usage of a calspasnorthconway Website and may analyze traffic log cookies to identify which calspasnorthconway Website pages you have visited. Such data may help calspasnorthconway provide you with a better calspasnorthconway Website by enabling calspasnorthconway to monitor which pages you find useful and which you do not.

Children

calspasnorthconway does not knowingly request, collect, or maintain PII from anyone under the age of thirteen (13) years old without verified parental consent. calspasnorthconway' intention is to refrain from collecting PII from anyone under the age of eighteen (18) years old, whether through a calspasnorthconway Website or otherwise. If calspasnorthconway learns of calspasnorthconway' collection of PII from anyone under the age of thirteen (13) years old without verified parental consent, calspasnorthconway will remove this information from the database in which calspasnorthconway stores it.

Security

calspasnorthconway treats collected PII as an asset that must be protected and utilizes security protocols and tools to safeguard and prevent PII in calspasnorthconway' control from unauthorized access and disclosure. However, third parties may nonetheless unlawfully intercept or access transmissions or private communications concerning PII maintained by calspasnorthconway. Although calspasnorthconway works hard to protect the privacy of all PII over which calspasnorthconway has control, calspasnorthconway does not promise, warrant, or guarantee, and thus you should not expect, that any PII you submit to calspasnorthconway will always remain private. Your submission, whether direct or indirect, of PII to calspasnorthconway is therefore done at your own risk.

Disclosures To Third Parties

Disclosures To Afflliates, Partners, And Service Providers.

calspasnorthconway may disclose your PII to (a) any calspasnorthconway affiliate, (b) any calspasnorthconway subsidiary, (c) any third-party authorized dealer of products manufactured and/or distributed by calspasnorthconway or by any calspasnorthconway affiliate or subsidiary; and (d) any third-party entity allowed to act as an authorized warranty service center for products manufactured and/or distributed by calspasnorthconway or by any calspasnorthconway affiliate or subsidiary. Any of these entities may use the PII you provide to calspasnorthconway to contact you regarding products and/or services you acquired from calspasnorthconway or to discuss products and/or services calspasnorthconway or any calspasnorthconway affiliate or subsidiary may have to offer you or in which you may be interested. calspasnorthconway may also disclose your PII to any service provider that assists calspasnorthconway in operating any calspasnorthconway Website and in conducting calspasnorthconway' business.

Other Disclosures Generally Prohibited; Exceptions.

Except as stated herein, calspasnorthconway does not sell, rent, license, or otherwise permit third parties to access your PII. However, calspasnorthconway may share PII as it deems necessary in its sole and absolute discretion (a) to prevent an emergency, (b) to protect or enforce the rights of calspasnorthconway, of any calspasnorthconway affiliate or subsidiary, or of any third party, (c) to comply with any law, rule, court order, or subpoena, (d) to protect the business, property, or operations of calspasnorthconway or of any calspasnorthconway affiliate or subsidiary, or (e) in connection with any sale, acquisition, merger, or other combination of the business of calspasnorthconway or of any calspasnorthconway affiliate or subsidiary with any third party.

Disclosures At Your Request

calspasnorthconway may share your PII with third parties to whom you explicitly ask calspasnorthconway to send your information.

Links To Other Websites

Each calspasnorthconway Website may contain links to third party websites to which this privacy policy does not apply. If you use any such link to leave a calspasnorthconway Website, calspasnorthconway (a) may not have any control over the website to which you may be directed and (b) is not responsible for the protection and privacy of any private information you provide to the operator of that other website. calspasnorthconway strongly encourages you to read the privacy policy of any website you visit, whether you navigate to that website through a calspasnorthconway Website or otherwise, to discern what information that third party website may collect from you and how the operators of that third party website may use such collected information.

Review/Opt Out

If you would like to review your PII as maintained by calspasnorthconway or remove your PII from calspasnorthconway' database, in your inquiry please specify sufficient information such that calspasnorthconway is able to identify who you are and locate your PII, including without limitation your name and your email address.

Privacy Policy Changes

By using any calspasnorthconway Website or by submitting PII to calspasnorthconway, you consent to calspasnorthconway' collection and use of PII consistent with this privacy policy. calspasnorthconway reserves the right in its sole and absolute discretion to modify any provision in this privacy policy at any time and for any reason consistent with applicable law, and you agree to be bound to any such modification to the same extent as if the modification had been made before you submitted PII to calspasnorthconway. If calspasnorthconway modifies this privacy policy, (a) calspasnorthconway will post the revised privacy policy on each calspasnorthconway Website, and (b) the modification shall automatically take effect when the modified privacy policy is first posted.

How To Contact Us

If you have any questions or suggestions regarding this policy or if you wish to ask us to remove or delete your PII, please contact us by mail at calspasnorthconway 1462 East Ninth Street Pomona, California 91766.

About

The Cal Spas brand family of products includes Cal Spas hot tubs and swim spas, and Cal Flame high-end outdoor grills and hardware, barbecue islands, outdoor fireplaces and firepits. From our humble beginnings selling swimming pools to our future in the homes of families around the world, Cal Spas remains committed to giving you new ways to enjoy the outdoors at an unbeatable value for any budget.